Enrolment Process

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Enrolment step 1

Contact your chosen Play and Learn Child Care Centre and make an appointment to see through the centre and meet educators. You are most welcome to drop in and visit but knowing you are coming in advance helps us to organise time to spend with you.

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Enrolment step 2

Link to Human Services
If this is your first time using formal care then you must register with Human Services. This will automatically check your families eligibility and determine how much and what payments you are eligible for. To register go to  www.humanservices.gov.au/customer/enablers/claiming-child-care-benefit

Express Plus Centrelink mobile app
If you’re already receiving Family Tax Benefit for a child, you can claim Child Care Benefit for approved care as a fee reduction using the Express Plus Centrelink mobile app. To use the app, you need to have a Centrelink online account linked to myGov.
Download the Express Plus Centrelink mobile app from the App Store or Google Play™.
By phone
If you’re already receiving Family Tax Benefit for a child, you can claim Child Care Benefit for approved care as a fee reduction by calling the Families line on 136150.
By post or in person
You can claim Child Care Benefit for approved care by completing the:
Claim for Approved Child Care payments form, if you want to receive Child Care Benefit for approved care as a fee reduction, or
Claim for Approved Child Care Payments – an annual lump sum payment of Child Care Benefit, and read the information booklet if you want to receive Child Care Benefit for approved care as a lump sum, or
Registration for formal enrolment – for families claiming Child Care Benefit as a lump sum payment form which will enable child care services to send attendance during the year before you submit your lump sum claim.

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Enrolment step 3

You have now decided to enrol your child at the service. Complete the enrolment form either on-line at home or at the service by following the links on our website. Why On-line?? This allows us to capture your details accurately and automatically uploads into our software system saving endless hour of data entry. This allows us to do what we do best and that is be with the children.

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Enrolment step 4

Enjoy a play date with your child before your enrolment commences.

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